Authentication

C O N T A C T  U S

CS Center

O’melon will do our best for every customer.

· Product information

Date purchased (Required)

Place of purchase (Required)

Product name (Required)

Product number (Required)     
*Enter all English letters, numbers and special symbols on the silver label attached separately on the product.

Product photo (Required)     
*Please upload a photo of the upper part(Panel) of the product and a photo of the label and product number on the back.



· Customer information

Name (Required)

E-mail (Required)

Mobile phone number (Required)

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Notification method (Required)

Purpose for collecting and using personal information
O'melon collects and uses your personal information as material for confirmation and marketing for users who make inquiries for affiliate locations and consultations in order to provide optimal service for such inquiries.

Personal information items collected and collection methods
1)Items collected: name, contact information, email
2)Collection method: company website (http://www.omelon.co.kr/)

Period of retention and use for personal information
Once the fundamental purpose of collecting and using a user's personal information is completed, it is destroyed without delay. However, in order to provide smooth service to customers due to information retention in concordance with the company's internal policy, the company name, customer name, email address, phone number, and other optional items may be retained for one year.
User information is kept for certain periods of time if required to be preserved in accordance with the provisions of related laws for consumer protection such as the Commercial Code, Electronic Transactions Act, etc.

*Records of consumer complaints or disputes: 3 years
*Acts on e-commerce consumer protection, etc. [Personal identification records (6 months), visitation records (3 months)]
*O’melon main phone number: 070-4173-2118

-Phone number : 070-4173-2118
-E-mail : omelonkorea_official@naver.com
-Personal information manager : KU HYUN JOO