FAQ
| FAQexpand_more |
| Authentication | Q. How do I authenticate my product? | expand_more |
| A. You can use the QR code attached to the product to get it authenticated. If you resister the product number in the authentication column on our website you will receive a reply of authentication via e-mail. |
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| Purchase | Q. How can I buy a product? | expand_more |
| A. If you go to our website and search for Guide to Our Branches and A/S, you can purchase our products by visiting O’melon’s official branches close to you. |
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| A/S | Q. I’d like to inquire about A/S. What should I do? | expand_more |
| A. If you go to our website and search for Guide to Our Branches and A/S, you can visit O’melon’s official branch close to you. |
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| Product | Q. The air gun is blocked, so it doesn’t spray. | expand_more |
| A. Pull out the handle more than 5 times while blocking the nozzle of the air gun with one hand. The air gun needs to be cleaned once a week after use. |
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| Product | Q. How do I clean the product? | expand_more |
| A. Spray out the remaining ampoule completely and place it in a glass bottle containing distilled water. If you spray the air gun while blocking it, the cleaning agent will flow back and cleans the nozzle. (Repeat 2-3 times) |
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